Release Disabled Logins

You can view, unlock, and delete all locked or disabled user accounts. A user can be locked out for the following reasons:

Admin Disabled - The user was manually locked by the portal administrator.
Agent Disabled - A user synchronization job that is set to disable users could not find a given user on the remote server. This sometimes indicates a job failure or a remote server failure. Consult your synchronization job log for details.
Note: If many users are locked, you can re-enable them all at the same time in the Authentication Source Editor.
Bad Logins - The user repeatedly typed the wrong username or password on the portal. The number of login attempts allowed before the user is locked out is determined in the Portal Server Settings utility.

The drop-down list enables you to filter the Locked Users display to show all locked users, or only administrator-disabled or agent-disabled users. You can view the following information about each locked user:

Column	Description
Name	Displays the display name of the disabled user.
Login Name	Displays the login name of the disabled.
Date Locked	Displays the date this user was locked.

You can perform the following actions on this page:

To unlock or enable a user, select the user you want to unlock and click Unlock.
To re-enable all users that were locked out by a user synchronization job that encountered errors, go to the Authentication Source Editor.
To delete a locked user, click .
To select or clear all of the user check boxes, select or clear the check box to the left of Name.

To display the page associated with this help topic:

Click Administration.
In the Select Utility drop-down list, click Release User Locks.