Create Rule

This page lets you create a single Experience Rule. You build the rule by creating a list of conditions, all of which must be met in order for the rule to apply (or evaluate to true). If the rule applies, users see the Experience Definition you associate with this rule.

  1. Click Select an Experience Definition to direct users to a specific Experience Definition if this rule applies.

  2. Add one or more of these types of conditions to the rule:

Click Add a Base URL

To specify that users who use this URL to access your portal are directed to the specified Experience Definition. This condition is met if users use ANY of the URLs you add here.

Note: You may enter the exact URL for an exact match, or you may use regular expressions with wildcards. For example, if you enter *support* this condition matches any URL containing support, such as http://support.acme.com. If you enter support.plumtree.com this condition only matches http://support.plumtree.com or https://support.plumtree.com. The protocols http:// and https:// are ignored in URL matching.

Click Add Group

To specify that users who are members of this group are directed to the specified Experience Definition. This condition is met if users are member of ANY of the groups you add here.

Click Add Community

To specify that users who navigate to this community are directed to the specified Experience Definition. This condition is met if users navigate to ANY of the communities you add here.

Click Add an IP Address

To specify that users in this IP address are directed to the specified Experience Definition. This condition is met if users are in ANY of the IP addresses you add here. You may enter the exact IP address for an exact match, or you may use regular expressions with wildcards.

Important: If the portal is installed on an application server that uses a proxy or load balancer, the application server returns the proxy's or load balancer's IP address instead of the client's. Therefore, in order for an IP condition to work, you must configure the application server to return the client's IP address. Refer to your application server documentation for information on how to do this.

Note: ALL conditions you add to this rule must be met for the rule to evaluate to true.

  1. When you are done adding conditions, click Finish. Your new rule initially appears at the bottom of the rules list.

  2. Order the new rule according to the order in which you want the rules to be evaluated. See Experience Rules Manager for an example.

  3. Click Finish.

  1. Click Administration.
  2. In the Select Utility drop-down list, select Experience Rules Manager.
  3. Under Experience Rules, click Create New Rule.